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Frequently Asked Questions

Appointments

How far in advance do I need to request an appointment?

The farther you schedule in advance the better. However, we do our best to see our patients as soon as we are able and can typically see you within a week of your request. We do accept walk-ins, but highly recommend scheduling an appointment in advance.

What if I have an emergency?

If you experience a dental emergency, please notify us immediately by calling our office number. Please note that we do accept calls after our regular business hours. If you reach our voicemail, please leave a message as voicemail is checked regularly. We do our best to see emergency patients within 24 hours of the initial report. In case of a medical emergency, please call 911.

I just want a cleaning; do I need an exam?

For a patient to receive a cleaning, he or she must have completed an exam performed by our dentist within the previous six months. If you are not an established “patient of record” and have never seen one of our dentists, then an exam is required prior to a cleaning.

How do I schedule an appointment?

Scheduling an appointment is easy! Find your nearest Campus Smiles and contact them by phone/email/online booking form.

Care

Privacy Policy

Campus Smiles Dental is fully HIPAA-compliant and follows all legal security standards to protect patient information. Campus Smiles considers all personal and medical information obtained through the exchange of records and/or communications as both confidential and private. 

Do you take x-rays?

Yes. We have a low-power digital x-ray system that allows us to see high resolution images in real time.

Who can use your services?

All of our offices are exclusively for university students, faculty, and staff EXCEPT for University of Houston office and University of North Texas office, which are open to the public as well.

What services are offered?

We are a full-service dental practice. Our experienced dentists provide all preventive and general restorative dental procedures including, but not limited to:
- Preventive exams, X-rays, and hygiene 
- Restorative services (e.g. crowns and fillings)
- Endondontic services (e.g. root canals)
- Periodontal services (e.g. gum treatments)
- Invisalign (e.g. invisible, removable orthodontics)
- Cosmetic dentistry (e.g. advanced teeth whitening, veneers)
- Oral cancer screenings

Learn more here.

Where is the dental office located?

Visit the the contact section of your selected Campus Smiles Dental Office. Then, towards the bottom there is a map and you'll find directions to the respective dental office. We are generally located inside the university's health center.

What are the hours of operation?

We are open Monday through Friday from 8am to 5pm, depending on the office. If you have an emergency or need to make an appointment outside of regular business hours, please call or email the office and we will do our best to accommodate your schedule.

Financial

Are the dental services free?

No. We are a professional general dental office conveniently located on campus at universities across the nation. We are an independent affiliate of the university.

Does the dental office accept insurance?

Yes, we accept all major PPO insurance plans. At this time, unfortunately, we are unable to accept Dental DMOs. If you have questions or are unsure about whether we take your insurance, please call the office and we will be happy to assist you.

If I don't have dental insurance, can I still visit the office?

Absolutely! Individuals without insurance are welcome to use our office. Our team is able to provide significant discounts to those without insurance. We've partnered with BrightBenefits to offer an exclusive affordable insurance plan that covers many of our services with $0 out-of-pocket visits, once the annual premium is paid. We also offer several payment plans, including Care Credit.

How much is my first visit without insurance?

If you do not have dental insurance, do not worry! We recommend for those without insurance enroll in our preferred exclusive plan, BrightSmile for Students, where your first visit is 100% covered once the annual premium is paid. With this plan, you have $0 out-of-pocket costs with each dental visit*.

*Up to $2,000 annual maximum, as allowed by the policy.

How much does it cost for a filling? Root canal? Crown? Implant?

It depends on the depth of the decay, which is diagnosed at the first visit exam by our dentist. Every case is different, therefore we cannot give a fixed fee. However, if you're enrolled in the exclusive BrightSmile for Students plan, these services will be covered* and 200+ more.

*Up to $2,000 annual maximum, as allowed by the policy.

What forms of payment do you accept?

We accept all major credit cards, cash, and checks.

 
 
 

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